Common Mistakes to Avoid When Dealing with Rideshare Insurance Claims

Serving Pennsylvania, New Jersey, Delaware, New York & Nationwide

A man talking on the phone after an Uber accident When a rideshare accident results in serious injury, securing fair compensation can be a challenging task. This is especially true when large companies and insurers are involved. 

Rideshare platforms like Uber and Lyft have complex insurance policies that shift responsibility depending on the driver’s status at the time of the crash. Unfortunately, many victims make critical mistakes early in the process that limit their ability to recover damages.

At Kline & Specter, our team consists of over 50 attorneys, five of whom are also physicians. We help clients in Philadelphia and nationwide pursue justice in catastrophic injury and wrongful death cases, including those involving rideshare companies.

Here are some of the most common mistakes to avoid following an accident.

1. Failing to Get Immediate Medical Attention

Serious injuries like brain traumaspinal damage, or internal bleeding don’t always appear right away. Delaying medical care risks your health and gives insurance companies a reason to question the severity or cause of your injuries.

2. Trusting the Rideshare Company or Its Insurer

Uber and Lyft often present themselves as customer-friendly platforms. When an accident occurs, though, their priority is to limit liability. Don’t assume the insurer is on your side. Anything you say in recorded statements can be used to reduce your claim.

3. Not Preserving Evidence

Important evidence — such as rideshare app data, GPS records, or black box data from vehicles — can disappear quickly. Take screenshots of your ride details, gather contact info for witnesses, and preserve any physical or digital records related to the crash.

4. Settling Too Soon

Insurance companies sometimes offer quick settlements, especially when a fatality or life-changing injury has occurred. These early offers are usually far lower than what your claim is worth. Always consult a lawyer before signing anything.

5. Not Hiring an Experienced Catastrophic Injury Attorney

Rideshare accident cases involving serious injury or death are not routine personal injury claims. They require legal teams with experience in complex litigation, federal and state transportation law, and multi-party liability. General practice lawyers may not have the skills or resources to take on billion-dollar corporations.

Explore Your Legal Options Today

If you or a loved one has been severely injured in a rideshare accident, don’t risk your future by navigating insurance claims and the legal process alone. Call Kline & Specter at 215-772-1000 or submit our contact form to discuss your situation.

Kline & Specter provides free and confidential evaluations of potential cases. Kline & Specter handles cases in Pennsylvania, New Jersey, Delaware, and New York. For cases outside those states, the law firm works with local attorneys in each state as applicable.

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We have an unmatched staff of five doctor-lawyers working full-time for our firm. No other law firm in the United States has as many physicians on staff.

We work closely with you to help ensure you receive every bit of legal, medical, insurance and financial assistance to which you are entitled.

We care about making things right. In a lot of cases, that means getting you more than just money. Our cases have resulted in safety improvements in medical care, consumer products, mass transit, motor vehicles, public utilities, police conduct and more.

We provide free case reviews and we work on a contingent fee basis, meaning we don’t get paid unless you win.

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